Privacy Policy

TAFANNAN respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how personal information is collected, used, shared, and protected when you visit tafannan.online, purchase digital products, subscribe to receive resources or updates, submit a form, or otherwise interact with TAFANNAN.

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

TAFANNAN operates the website tafannan.online and determines how and why personal information collected through the Website is processed.

For data protection purposes, the data controller is:

Trading as: TAFANNAN
Website: tafannan.online
Email: tafannan@gmail.com

The legal business name and address above should correspond to the entity operating TAFANNAN and, where applicable, the business information provided to our payment service providers.

2. Personal Information We Collect

Depending on how you interact with the Website, we may collect the following categories of information.

Information You Provide to Us
This may include:

• your name;

• email address;

• billing or contact information;

• telephone number, if requested;

• organization or school name, where relevant;

• information submitted through contact or institutional inquiry forms;

• information you provide when requesting a free resource;

• email marketing preferences;

• order and purchase information; and

• communications you send to us.
  

We only request information that is reasonably necessary for the relevant purpose.

Order and Transaction Information

When you purchase a product, we may receive information related to your transaction, such as:

• the product purchased;

• order or transaction number;

• transaction date and value;

• payment status; and

• limited payment-related information provided by the payment processor.
  

Full payment card information is generally processed directly by the payment provider made available at checkout and is not stored by TAFANNAN.

Information Collected Automatically

When you visit the Website, certain technical information may be collected automatically, including:

• IP address;

• browser type;

• device type;

• operating system;

• approximate location derived from technical information;

• pages viewed;

• time spent on the Website;

• referring website or source;

• interactions with Website features; and

• cookie or similar technology identifiers.
  

The information collected depends on the technologies and services active on the Website.

3. How We Use Your Information

We may use personal information to:

• process and fulfill purchases;

• provide access to digital products;

• send order confirmations or download information;

• respond to questions and customer service requests;

• troubleshoot download or technical issues;

• process eligible refunds;

• provide free resources requested by users;

• respond to institutional or collaboration inquiries;

• communicate important information about purchases or services;

• send newsletters, educational content, product updates, or promotional communications where you have requested or consented to receive them;

• maintain and improve the Website;

• understand how visitors use the Website;

• protect the Website and our customers from fraud, abuse, or security threats;

• maintain business, accounting, and transaction records; and

• comply with applicable legal and regulatory requirements.
  

We do not use personal information for purposes that are incompatible with the reasons for which it was collected unless permitted or required by law.

4. Legal Bases for Processing

Where applicable data protection law requires us to identify a legal basis, we process personal information on one or more of the following grounds:

Performance of a Contract

We process information that is necessary to complete a purchase, deliver a digital product, provide customer support related to an order, or otherwise perform our agreement with you.

Consent

We may rely on your consent for activities such as:

• receiving marketing emails or newsletters;

• subscribing to certain free resources or communications; and

• the use of non-essential cookies or similar technologies where consent is legally required.
  

You may withdraw your consent at any time, although withdrawal does not affect processing that was lawful before consent was withdrawn.

Legitimate Interests

Where permitted by law, we may process limited information where reasonably necessary for legitimate business interests, such as:

• maintaining and improving our Website;

• preventing fraud and abuse;

• protecting our systems and intellectual property;

• understanding general Website performance; and

• responding effectively to customer inquiries.
  

We consider the impact of such processing on your privacy rights before relying on legitimate interests.

Legal Obligations

Certain information may be processed or retained where necessary to comply with accounting, tax, consumer protection, fraud prevention, or other legal requirements.

5. Email Communications and Free Resources

If you provide your email address to receive a free resource, educational content, newsletter, or updates, we may use your email address for the purpose explained at the time of signup.

Where marketing consent is required, promotional emails will only be sent in accordance with the consent provided.

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in the email or by contacting us.

Unsubscribing from marketing emails does not prevent us from sending necessary transactional communications relating to purchases, customer support, or other services you have requested.

6. Payments

Payments made through the Website may be processed by independent payment service providers.

When you make a purchase, payment information necessary to complete the transaction is submitted to the payment provider through the checkout system.

TAFANNAN does not normally receive or store your complete credit or debit card number.

Payment providers process personal information in accordance with their own privacy policies and legal obligations.

7. Cookies and Similar Technologies

The Website may use cookies and similar technologies to:

• enable essential Website functions;

• remember preferences;

• maintain security;

• process shopping or checkout functionality;

• understand Website performance and usage; and

• support analytics or marketing functions where applicable.
  

Some cookies are necessary for the Website to function properly.

Non-essential cookies, such as certain analytics or marketing cookies, will be used with consent where consent is required by applicable law.

You may be able to manage cookie preferences through the cookie settings provided on the Website and through your browser settings.

8. How We Share Personal Information

We do not sell your personal information.

We may share limited personal information with service providers where reasonably necessary to operate TAFANNAN, including providers of:

• website hosting and technical infrastructure;

• payment processing;

• email delivery and email marketing;

• website forms;

• analytics and Website performance tools;

• customer support;

• accounting, legal, or professional services; and

• fraud prevention and security services.
  

These providers receive only the information reasonably necessary to perform the relevant service and may have their own obligations regarding the protection of personal data.

We may also disclose information where required by law, regulation, court order, or lawful request from a competent authority, or where reasonably necessary to protect our legal rights, users, or systems.

9. International Data Transfers

Some of the service providers used to operate the Website may process or store personal information in countries other than the country in which you live.

Where personal information is transferred internationally, we take reasonable steps and use legally recognized safeguards where required by applicable data protection law.

The specific locations in which information is processed may depend on the service providers used by TAFANNAN.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required by applicable law.

Retention periods may vary depending on the type of information.

For example:

• purchase and transaction records may be retained for the period required for accounting, tax, fraud prevention, or legal obligations;

• customer service communications may be retained for a reasonable period to resolve issues and maintain appropriate records;

• marketing information may be retained until you unsubscribe or withdraw consent, subject to any minimal record required to respect your preference; and

• technical and analytics information may be retained according to the settings and retention periods of the relevant service.
  

When information is no longer required, it may be deleted, anonymized, or securely disposed of where appropriate.

11. Data Security

We use reasonable administrative and technical measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

We also use service providers that maintain their own security measures for the systems they operate.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

12. Children's Privacy

TAFANNAN creates educational resources that may be used by or with children. However, the Website, store, purchasing process, newsletter signup, and contact forms are intended for adults such as parents, teachers, educators, and institutional representatives.

We do not knowingly request children to provide personal information directly through the Website for marketing or purchasing purposes.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action.

13. Your Privacy Rights

Depending on your location and the data protection laws that apply to you, you may have rights relating to your personal information, including the right to:

• request information about how your personal data is processed;

• access personal information held about you;

• request correction of inaccurate or incomplete information;

• request deletion of personal information in circumstances permitted by law;

• request restriction of certain processing;

• object to certain processing;

• request portability of information where applicable;

• withdraw consent where processing relies on consent; and

• lodge a complaint with the competent data protection authority where applicable.
  

Some rights may be subject to legal exceptions or requirements.

To exercise a privacy right, please contact us using the details below. We may request information reasonably necessary to verify your identity before processing your request.

14. Third-Party Links

The Website may contain links to websites or services operated by third parties.

TAFANNAN is not responsible for the privacy practices or content of independent third-party websites. We encourage you to review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes to our Website, products, service providers, business practices, or legal requirements.

The latest version will be published on this page, together with the date of the most recent update.

16. Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about the way your personal information is handled, please contact:

TAFANNAN
Email: tafannan@gmail.com
Website: tafannan.online